Privacy Policy

Fix Up House ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect personal information you provide directly to us, such as when you request a quote, contact us by phone or email, or fill out a form on our website. This may include your name, phone number, email address, property address, and details about the project you'd like us to help with.

We also automatically collect limited technical information when you visit our website, such as your browser type, device type, and pages viewed, through cookies and similar analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and schedule visits
• Communicate with you about your project
• Provide, maintain, and improve our services
• Send updates or follow-ups related to work you've requested
• Understand how visitors use our website so we can improve it
• Meet legal, accounting, and regulatory requirements

Cookies and Analytics

Our website may use cookies and third-party analytics services to understand how visitors interact with our site. You can disable cookies through your browser settings; doing so may affect some site functionality.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as scheduling, email, or website hosting providers), or when required to do so by law. Any third party we work with is expected to protect your information consistently with this policy.

Data Retention and Security

We retain personal information only as long as needed to fulfill the purposes described in this policy, or as required by law. We use reasonable administrative and technical safeguards to protect your information from unauthorized access, use, or disclosure.

Your Rights

You may ask us to access, correct, or delete the personal information we hold about you, or withdraw consent for us to contact you, subject to legal and contractual restrictions. To make a request, contact us using the details below.

Children's Privacy

Our services are directed at adults and are not intended for children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: (604) 782-2431
• Email: info@fixuphouse.ca
• Address: #94-16177 83 Ave, Fleetwood, Surrey, BC V4N 5T3